FAQs

FAQs

Sunstone HVAC LLC

Have an HVAC-related question?  We have the answer. Check out these FAQs and give us a call today for more information!

  • What can I do on my own to help maintain my HVAC system?

    We recommend replacing the filter every three to six months, depending on usage. Keep the area clean and flush the condensate track. Please call our team at Sunstone HVAC LLC if you are experiencing issues or need local air conditioner repairs in West Linn, OR.

  • How frequently should I perform maintenance on my system?

    We recommend maintenance once a year for high-efficiency units and once every two years for standard-efficiency units. When you need services that are more serious, you can reach out to our team at Sunstone HVAC LLC for local air conditioner repairs in West Linn, OR.

  • What is the average lifespan of an HVAC system?

    According to the Department of Energy, upgrading to a new air conditioner can result in significant energy savings, reducing cooling costs by 20-40%. This is because modern systems are designed with advanced energy-efficient technology that outperforms older models. In our experience, air conditioners typically have a lifespan of about 15 to 18 years. After that point, wear and tear on the system may lead to inefficiencies and higher energy bills, making it a wise choice to consider repairs or a full replacement. For local air conditioner repairs in West Linn, OR, and the surrounding areas, our team is here to help.


  • How often should I change my air filter?

    We recommend that you change air filters every three to six months, depending on usage. For services such as heating and local air conditioner repairs in West Linn, OR, our team at Sunstone HVAC LLC has got you covered.

  • What size of unit do I need?

    There are several important factors that need to be considered when choosing the right HVAC system for your home. Our technicians will visit your property to perform a thorough assessment, taking into account key elements such as the size of your home, insulation quality, energy efficiency goals, and any specific heating or cooling requirements. For installation services, air conditioning maintenance, or local furnace repairs in West Linn, OR, you can trust our team to deliver top-notch service. We’re committed to providing reliable and efficient solutions tailored to your home.


  • Should I cover my AC unit up in the fall and winter?

    Covering your units can be beneficial. It helps keep debris out, but make sure to disconnect the power before covering or uncovering the unit. Should you need local air conditioner repairs in West Linn, OR after the fall or winter, give our team a call today!

  • How can I increase the efficiency of HVAC units?

    Covering your air conditioning units can be helpful as it prevents debris from entering the system. However, always remember to disconnect the power before covering or uncovering the unit to ensure safety. If you find that you need local air conditioner repairs in West Linn, OR after the fall or winter season, don’t hesitate to contact our team today!

  • What temperature should I set my thermostat at?

    We advise against setting the thermostat below 65 degrees, as it can cause the system to freeze. However, it's important to choose a temperature that suits your comfort and your home’s needs. For water heater services, heating solutions, and local air conditioner repairs in West Linn, OR, feel free to contact us today!

  • How do I maintain more consistent room temperatures in my home?

    We recommend that you keep the fans running. If you have smart fans, we suggest that you run them every 45 minutes to keep the air circulating in the home and maintain an overall consistent temperature. Reach out to us today if you're in need of heating or local air conditioner repairs in West Linn, OR.

  • How often should I have my water heater tuned up?

    Tankless systems should be tuned up, flushed, and descaled once a year. Conventional tank water heaters need to be flushed and tuned up every two years.

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